Vicidial Remove "Bloop" Sound Asterisk 16.0.31 to Latest Only!!!
Removing the "bloop" sound (also known as the beep or alert tone) in VICIdial — which typically plays when a call is bridged to an agent — can have several benefits, especially in professional or outbound marketing environments. Here's a breakdown of the main benefits:
✅ 1. Improved Caller Experience
No disruption: Callers won't hear an unnatural beep, making the call feel more human and less like a robotic auto-dialer.
Professional tone: Enhances credibility, especially in cold calling or lead generation.
✅ 2. Reduced Risk of Call Hang-ups
Higher engagement: Some people immediately hang up when they hear a beep (assuming it's a robocall or scam).
Better connection rate: Removing the bloop can help keep more people on the line.
✅ 3. Compliance and Legal Considerations
Avoid auto-dialer flags: Some countries (e.g., the U.S. under TCPA) monitor for telltale signs like beeps that mark a predictive dialer; removing it may help avoid issues in borderline legal scenarios.
Better alignment with "human-like" outreach.
✅ 4. Smoother Agent Conversations
No distractions: Agents can begin the conversation immediately without the caller reacting to an audible cue.
Natural flow: Encourages a more conversational opening.
Note: to setup this we need a root access in your dialer.