VICIdial Support Services Offered

💵 Standard Rate:
$50/hour — Minimum 1 hour charge.
Support Hours: During official hours of operation.

📋 Available Support Services
🔧 1. Installation & Setup
Single-server or cluster VICIdial installation (Linux-based)

Domain name & FQDN configuration

WebRTC phone configuration

Carrier/SIP trunk setup

⚙️ 2. Configuration & Customization
Campaign, list, and inbound group setup

Agent screen branding and custom fields

Call routing: Press-1, IVR, external numbers

Disposition and status setup

📊 3. Reporting & Automation
Custom report development

Scheduled email reports (CSV, PDF)

Google Sheets and CRM integrations

API automation for leads, campaigns, recordings

🔄 4. System Optimization
MySQL/MariaDB performance tuning

Asterisk/VICIdial process monitoring

Call drops, AMD, and dial ratio tuning

Load balancing (HAProxy/HTTPD/Apache)

🧠 5. AI & Advanced Features
AI-based Answering Machine Detection (offline-capable)

Whisper/barge-in configuration

Speech analytics (optional add-on)

🔐 6. Security & Backup
Firewalld and Fail2Ban setup

SSL/HTTPS setup and renewal

Database replication & backup strategies

🆘 7. Troubleshooting & Maintenance
Asterisk or dialer service recovery

Web interface or recording issues

Agent login, time sync, SIP NAT fix

Log analysis and bug fixes

📞 Contact Now to Get Started
WhatsApp / Telegram: [+63 917 452 1009]
📧 Email: [hbondoc@hbtutorial.com]
🌐 Visit: www.hbtutorial.com